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- Information collection and use
- All notification of changes
- Move quote form information
- Communications via e-mail
- Call tracking
- Tracking and storage of information
Of course, if you work in a highly specialized field, where any information breach might be catastrophic, you might want to sign a full NDA (non-disclosure agreement). That will usually cost more but is an option that most movers Montgomery County PA will accept. That will stipulate that no information about your relocation, nor any personal information is ever to be “leaked”. Otherwise, the company will be obliged to pay extreme reparations. That might be your best option, depending on your situation. But for the most part, you are perfectly fine with most movers, provided that you know what you are getting into.
Information collection and use
The first thing that you need to ask about is how your movers collect your information, as well as how they are allowed to use it. This is the most important part of the policy and you should never go with a mover that does not have it as clear as day. Selling your personal information to another company can bring a ton of unwanted attention to your family, and it might take considerable effort to get rid of all of it. Therefore, make sure that your residential movers have a clause that says that they will never disclose your information to anyone but the government. They are, of course, obliged to do so if asked.
All notification of changes
What your movers do with the information in their moving quotes is an important piece of their policy. This is something that you need to consider first. Since this is, probably, going to be your first contact with a mover, you need to figure out how can they use that information. Most companies have a strict policy of not disclosing your details, but some do not. Whether you are asking for packing services or for a full relocation, you are going to need to fill in some of your details. And those details can be valuable to other companies. Your movers might want to earn a “quick buck” by selling that information. However, if you ensure that the policy prevents them from doing so, you’re golden.
Communications via e-mail
Similar to moving quotes, your e-mail is a valuable piece of information. And also the one that is often overlooked. While giving your e-mail to others might be the least of privacy violations, it can still be quite annoying. Therefore, before you start an electronic conversation, make sure that your movers are unable to disclose your e-mail without repercussions. Normally, their policy will state so, as they value your business much more than to earn a few cents on selling your email but you never know. There are many moving companies around, and not everyone is “on the up and up”, after all.
You also need to take a look at the security measures that your mover has in place. It is not really trivial to obtain personal information from someone else’s database, but it is possible. Therefore, you want to know that your company protects itself. Ask them what security procedures they have in place. You may need to wait a bit to get that information, though. It requires more technical knowledge than your average customer representative possesses.